Coaching Agreement

This Agreement is entered into between Rev. Dr. Patrice Gerideau and Client (who purchases a Package), whereby Coach agrees to provide Coaching Services.

Description of Coaching: Coaching is a partnership between Coach and Client — a thought-provoking, creative process designed to maximize personal and professional potential through the development and pursuit of meaningful goals.

1. Coach-Client Relationship

A. Coach agrees to maintain the ethics and standards established by the Global Code of Ethics(https://globalcodeofethics.org).

B. Client is solely responsible for their own well-being, decisions, actions, and results arising from the coaching relationship. Coach is not liable for any direct or indirect result of services provided. Coaching is not therapy and does not substitute for it, nor does it prevent, cure, or treat any mental or medical condition.

C. Client may terminate the coaching relationship at any time.

D. Coaching may involve different areas of Client's life, including work, finances, health, relationships, education, and recreation. How to handle these areas is exclusively the Client's responsibility.

E. Coaching does not involve the diagnosis or treatment of mental disorders and is not a substitute for counseling, psychotherapy, or other professional medical or legal services. Clients currently under the care of a mental health professional are encouraged to inform their provider of this coaching relationship.

F. To enhance the coaching relationship, Client agrees to communicate honestly, remain open to feedback, and participate fully.

2. Services. Coach and Client will engage in a Coaching Program as defined in the Package and confirmed by email. Coach will be available by email between sessions as outlined in the Package.

3. Schedule and Fees. This Agreement is valid from the date of package booking and continues with future bookings. Fees are paid in advance. Session details are outlined in the booked Package. Booked rates will not change; future packages may be subject to new pricing agreed upon at booking.

All packages are non-refundable.

4. Procedure. Sessions will take place at times chosen by the Client and may be conducted in person, by phone, or via video conferencing. Meeting details will be provided in the appointment calendar or by the Coach directly.

5. Confidentiality

All information shared within the coaching relationship is held in confidence in accordance with the ICF Code of Ethics. Note that the Coach-Client relationship is not a legally privileged relationship. Coach will not disclose Client information or use Client's name as a reference without written consent.

Exceptions include information that: (a) was already known to Coach; (b) is publicly known; (c) is received from a third party without breach of obligation; (d) is independently developed by Coach; (e) is required by law or court order; (f) involves imminent risk of harm to Client or others; or (g) involves illegal activity.

6. Data Privacy and Storage

A. Data Collection. Coach may collect and store personal data — including name, contact information, session notes, and communications — solely to deliver coaching services.

B. Data Storage. Client data may be stored on third-party platforms (e.g. scheduling tools, video conferencing software, file storage). Coach will take reasonable steps to ensure these platforms maintain appropriate security standards. A list of platforms is available upon request.

C. Data Retention. Client data will be retained for 7 years after the coaching relationship ends, then securely deleted or anonymized unless retention is required by law.

D. Client Rights. Clients may have the right to access, correct, or delete their personal data, depending on their location. Requests should be submitted in writing; Coach will respond in accordance with applicable law, including GDPR where relevant.

E. Data Breach. Coach will notify Client without undue delay in the event of a breach affecting their personal data.

F. Email Communications. By purchasing coaching services, Client agrees to be added to Coach's email list to receive newsletters, updates, and related communications. Client may unsubscribe at any time using the link provided in any email.

7. Use of Artificial Intelligence (AI) Tools

A. Coach's Use of AI. Coach may use AI-powered tools to support coaching services, including for transcription, note summarization, scheduling, and administrative tasks. 

B. Session Content. Where AI tools process session content, Coach will use platforms with appropriate privacy protections and will not share identifiable Client information with publicly accessible AI tools without prior written consent.

C. Client Consent. By signing this Agreement, Client consents to the above AI uses. Clients with concerns are encouraged to raise them; reasonable accommodations will be made.

D. AI Supplements, Not Replaces. AI-generated content is reviewed by Coach before use. Coach remains solely responsible for all coaching services.

E. No AI Training. Coach will not use Client session content or personal data to train or improve any AI model.

8. Cancellation Policy. Client must notify Coach at least 24 hours before a scheduled session. Missed sessions without advance notice will not be reimbursed or rescheduled unless otherwise agreed.

9. Termination. Either party may terminate this Agreement at any time. Outstanding fees for sessions already delivered remain due upon termination.

10. Limited Liability. Coach makes no guarantees regarding coaching outcomes. Coach shall not be liable for any indirect, consequential, or special damages. Coach's total liability is limited to the amount paid by Client under this Agreement.

11. Entire Agreement. This Agreement represents the complete understanding between the parties and supersedes all prior representations. Amendments must be in writing and signed by both parties.

12. Dispute Resolution. Disputes not resolved by mutual consent will be submitted to mediation in good faith for up to 30 days. If unresolved, the prevailing party in any legal action shall be entitled to recover attorney's fees and court costs.

13. Severability. If any provision is found invalid or unenforceable, remaining provisions remain in effect. Courts may limit rather than void any such provision where possible.

14. Waiver. Failure to enforce any provision does not waive the right to enforce it later.

15. Applicable Law. This Agreement is governed by the laws of the state of Georgia.

16. Binding Effect. This Agreement binds both parties and their respective successors and permissible assigns.